Ticketing

As a museum, you put valuable time and effort into making your exhibitions enjoyable and creating convenient customer experiences for visitors. But your customers’ experience of your museum doesn’t just start when they walk in the door, it starts from the moment they discover your museum online, browse your site for events or exhibitions, interact with the museum online or on social media, get in touch online or book tickets for their visit. Just like your in-house experience, in order to win over your customers, your customers’ experiences online and booking tickets should be simple, straightforward and enjoyable.

So how can customer experiences of museums online be improved? Let’s take a look a how museums can optimise customer experiences online, with the help of museum software, so your museum’s online customer experiences match the high standards of your carefully crafted experiences in-house. Read More

A full house for opening night of your latest production isn’t just good news for theatre revenue, it will inspire your cast, creatives and production team to put on their best show possible, whilst also creating a buzzing atmosphere for audiences. In densely populated areas of competition, such as Madrid’s Gran Via, London’s West End or Broadway, where audiences have hundreds of theatrical and musical options at their fingertips it can be tricky to ensure they choose your theatre over all the rest. The secret to a full house on opening night, and every night after that, is a carefully planned and data-driven marketing strategy. Read More